Contact LumiNest

We're Here to Help!

At LumiNest, we want your shopping experience to be smooth and convenient. Whether you have a question about a product, need help with an order, or would like assistance with a return, we're happy to hear from you.

Customer Support

Email: support@luminest.com

Support Hours: Monday–Friday, 9:00 AM–5:00 PM, excluding public holidays.

Expected Response Time: We aim to respond within 1–2 business days.

How We Can Help

Our customer support team can assist with:

• Product and sizing questions.

• Order confirmations and order status.

• Shipping and tracking inquiries.

• Returns, refunds, and exchanges.

• Damaged, defective, or incorrect items.

• General website and payment inquiries.

Order Inquiries

For faster assistance, please include your order number and the email address used when placing your order.

Please do not include your full payment card number or password in your email.

We appreciate your patience and look forward to assisting you.

LumiNest Customer Support
Email: support@luminest.com